Sales Support Administrator

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Diacom  delivers high-quality and innovative ICT solutions to a wide range of private and public sector organisations. We currently have an opportunity for a Sales Support Administrator in our IT Print Consumables department.

The key responsibilities of the role include:

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• Generate quotes and process orders for the customer/prospect base of the assigned outbound sales account manager

• Obtain pricing to facilitate both quotation generation and order processing

• Monitor open orders and back orders and to release these orders for delivery as appropriate

• Interact with customers and vendors through the quotation and ordering processing processes while keeping the outbound sales account manager updated regarding progress

  Interaction with internal Datapac departments - e.g. customer sales support, credit control, professional services, purchasing and logistics

• To conduct call campaigns as directed by the assigned outbound sales account manager

• Support the outbound sales account manager with sales administration

• Keep the opportunities pipeline up to date 

• To keep customer and prospect information up to date

• Keep the company CRM system up to date with customer interaction details at all times

 

Requirements:

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We are interested in hearing from you if you have:

• Experience in a sales support role

• Strong administration skills

• Strong communication skills

• Strong customer service skills

• Excellent attention to detail

• Strong team working skills

• A good command of English (written and spoken)

• A professional approach

  A positive outlook with the desire to build a career in sales 

 

Location:

This is an office based role from our premises at 25 Western Parkway, Business Centre Ballymount Road, Dublin 2

 

How to apply:

Please email CV and short cover note at poneill@diacom.ie